Position: Operation Assistant
Responsibilities
Perform day to day operations of Mavorion’s Network and Services
Perform day to day operations of Customer’s Network and Services
Perform regular maintenance, updates and upgrades
Maintain flowcharts and diagrams of systems and networks
Configure, Manage, Monitor and Secure Systems and Services
Maintain installation manual, user manual, and other technical documentation
Perform routine audit of software systems
Troubleshoot problems reported by users. Co-ordinate across departments and escalate issues to respective teams as required
Provide technical support to users on-site, as well as, over email, phone and other channels
Maintain ticketing system with regular updates, monitoring and feedbacks
Provide daily, weekly, monthly and other regular updates on activities and project progress to your supervisor
Requirements
Ability to interact and communicate with senior leadership at all levels – having excellent Communication Skills Verbal/ Written in both English and Nepali.
Candidates with a Bachelor’s Degree/Running in Computer Science , Information Technology is preferred however candidates with different stream of education or sufficient relevant training may also apply
Good Experience with Technical Skills such as:
Basic scripting, programming & coding
• PC and Mac systems and other mobile operating systems
• Linux/Unix
• MySQL, Microsoft SQL or PostgreSQL
• Remote software
• Cyber security
• Virus protection software
• Backup software
• Network monitoring software
• LAN/WAN
Basic scripting, programming & coding
• PC and Mac systems and other mobile operating systems
• Linux/Unix
• MySQL, Microsoft SQL or PostgreSQL
• Remote software
• Cyber security
• Virus protection software
• Backup software
• Network monitoring software
• LAN/WAN
Company Benefits
Friendly, competitive and creative working
Competitive salary
Lunch, beverages provided in office
Paid leave, sick leave
Refreshment, recreational team building activities besides annual event
To apply, please email your CV to career -@- mavorion -dot- com mentioning the position. A cover letter, while not mandatory, is a plus.