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Dolphin

Dolphin is feature-rich integrated online Management Information System for Healthcare industry providing complete systems for Hospitals, Clinics, Laboratories and Research agencies. Dolphin is designed and developed by Mavorion’s in-house team of experts from life science research, hospital and laboratory management backgrounds with input from industry leading domain experts. We understand the language of the industry and are happy to offer an excellent solution.

Key Features

Integrated Pharmacy
LIS–Machine Integration (Bidirectional)
Online, easy web-based Interface
Online Customer Portal
Compatible with Mac, Windows, Linux, Android and iOS
Enhanced performance
Support for Multiple Branches

Use the navigation on the left to explore various aspects of dolphin.

The rich features set offered by Dolphin allows any healthcare establishment get performance data in a glance with charts, trends and analysis with customizable dashboards.

We offer some of the best HMIS systems in the industry, providing extensive EMR (Electronic Medical Record) system, LIS (Laboratory Information System), Pharmacy and Advanced Integration capabilities.

Strong development team

Multiple teams for development, implementation as well as support allows us to offer an unrivaled solution to the healthcare industry. We are also one of the best systems integrator allowing our customers to take advantage of the IT system and network expertise from industry leaders.

Experience counts

With over 15 years of experience developing and running Information Systems in healthcare industry, we understand completely the requirements, problems and challanges faced by the management, users and patients.

Data Center and IT

We pose the skills and experience necessary to deliver complete solution standardizing and covering full work-flow of a hospital in an easy to use and extremely friendly UI delivered online through web-based system to multiple OS and devices.

Secure systems – whether hosted in-premise or at a data center
Network design and optimization for application performance

Investment in R&D

We continually research process enhancements and develop solutions to provide easier interface, better data reporting, faster work processing and improved user experience.

More Integration

Dolphin consists of several management systems that are closely integrated to provide a complete and seamless experience addressing all the MIS needs of a modern healthcare organization that focuses on providing quality healthcare services for patients.

Why Integration

LIS-Machine integration allows for automation of laboratory workflow like requisition and results upload from your auto-analyzers. Having high performance analyzers is of little use if you cannot connect it to your LIS to manage your workflow. Remove the highly error-prone method of manual result collection on papers and improve accuracy of your lab.

Integration Experts

We have integrated various brands of semi and fully automatic analyzers with Dolphin. We have the best team in the industry for LIS-Machine integration. With in-house experts and our own solution, we do not rely on third-party provides for any of the integration works.

Here are some of the common brands we have integrated in multiple hospital and laboratories:

  • Beckman Coulter (various models)
  • Roche Cobas (various models)
  • Maglumi (various models)
  • Biorad (various models)
  • Horiba (various models)
  • Sysmex (various models)
  • Mindray (various models)
  • Cormay Accent (various models)
  • Medonic (various models)
  • Abbott Architect (various models)
  • Agappe Mispa (various models)

We utilize multiple protocols – ASTM, HL7 and FHIR – for unidirectional and bidirectional integration supporting serial and network protocols as well.

Unidirectional Integration

Automatic upload of result upon completion of tests to the LIS from your analyzer.

Bidrectional Integration

Automatic requisition of tests to be performed on a provided sample in additional to result upload after the completion of the tests.

Dolphin provides a complete sets of modules for running a modern healthcare facility. Here are some of the key modules:

Intuitive Dashboards
Appointment System
Doctor Appointment
Dynamic Scheduling System
Online Appointment scheduling
OPD Management
Patient Registration
OPD Ticket Printing
Patient Card Printing – PVC, RFID, Smartcard
OPD Billing
Doctor Consultation Billing
Hospital Service Billing
Billing, Revenue and Collection Reports
Clinical System
Nurse Triage
Clinician Interface
Follow-up Management
Prescription Management
Lab test order Management
Patient History
Clinical History
Test History
Medicine Records
Electronic Health Record (EHR/EMR)
Integrated Pharmacy, Laboratories and Records Management
Clinical Records Management
Patient Document Management
Treatment History and Process Management
Service Orders Management – Lab, Radiology, Drug etc.
Customizable IP and OP Dashboards
Tablet-optimized Interface for Nurses
Paperwork reduction for IPD operations
Emergency Management
Emergency Patient Registration
Nurse Triage
Admissions
ER Notes
Emergency Management
In-Patient Management
Patient Admissions
In-patient Billing
Daily Charges Management
Ancillary Charges Management
Room and Bed Allocation
Bed Transfers
Discharge Notes
Discharge Billing
Billing, Revenue and Collection Reports
IP Statistical Reports
Laboratory Information System
Auto loading of test order from Integrated Clinical system
Laboratory Billing
Sample Management
Accessioning the Sample
Producing barcodes to affix to the Sample container
Location tracking and assigning the sample to a particular freezer location
More granular location management – Shelf, rack, box, row, and column
Freeze and thaw cycles that a sample undergoes in the laboratory
Lab Operations
Receive Samples for testing
Test orders download to Machine
Manual and Automatic Test Result Entry
Result verification with history
Bulk Verification
Digital Signature
Machine-LIS Integration
Unidirectional and Bi-directional Interfacing
Automatic Test Order Download
Automatic Result Upload
Control unauthorized samples
Integration log and monitoring
Billing, Revenue and Collection Reports
Test Reporting
Radiology Information System
Auto loading of test order from Clinical system
Integration with 3rd party PACS software
Fully meets HL7 Compliance
Radiology Reporting
OT Management
Patient Scheduling
Pre-Operative Management
Post-Operative Management
Scrub Management
Pharmacy
Auto loading of Prescription from Integrated Clinical system
Requisition Management
Vendor Management
Inventory
Billing
Billing, Revenue and Collection Reports
Store and Inventory Management
General Inventory Management System
Procurement management
Warehouse management
Payroll Management
PIS (Personnel Information System)
Leave and Attendance Management
PF, Allowances, Gratuity Management
Salary Management
Analytical Reports
Patient Communications System
Online Patient Portal with Reports and History
Customer Helpline
Patient Call Handling
Email Communications Management
SMS Communications Management
Online Patient Portal
Embedded login from hospital/clinic website
Online Requisition with Payment Gateway Integration
Online Lab Reports
Trends and Charts with Test History
Support for Multiple Branches
Multiple Revenue Centers
Multi-branch Operations
Per center reporting and access control
Multiple Collection Centers for Laboratories
PACS Integration
Integration with 3rd party PACS for Radiology
Integration with supported Digital Radiography equipment
HL7 for bidirectional communications with PACS and DR systems
Accounting System

Automated Data Backup

Data backup and recovery procedures are paramount to running any healthcare system. When implementing Dolphin, we make sure you have reliable data backup mechanism. We deliver the following objectives:

Both on-site and off-site backup
Automated backup scheduling
Backup frequency to comply with RPO.
Tested Data Recovery within the minimum RTO.

Key Features of Dolphin Backup

Notification of backup activity completion
Supports most common methods like SMB, NFS, FTP or any mountable network drive
Backup data over your network as well as on connected devices
Supports wide range of backup media like USB, SAN, NAS
Fully encrypted data backup utilizing AES256 or more complex encryption algorithms

Our approach to data security involves adherence to industry standards and best practices across the industry. With focus on secure data transmission, effective and practical access control we provide our customers with tools to allow users to access information where required.

Full implementation of TLS (successor to SSL) for secure data transmission between client and server
Full encryption of database backup using AES128 and stronger encryption protocols.
Multi-level access control
Audit and logging of system logins
Audit and logging of user activity
Secured access to OS and Database
Billing, Revenue and Collection Reports
Strict adherence to data security best-practiceS

Dolphin follows industry and government standards and provides all necessary tools and procedures allowing our customers to comply with those standards.

We have helped healthcare institutions comply with several standards:

ISO 15189 requirements
GLP (Good Laboratory Practice) requirements
ISO/IEC 27001 – Information Security Management
Title 21 CFR Part 11 – USFDA Code establishes regulations on electronic records and electronic signatures
Health Level Seven (HL7) International Standards
HIPAA – The Health Insurance Portability and Accountability Act
Government of Nepal, Ministry of Health requirements
Government of Nepal, Department of Drug Administration requirements